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Hello! Adding tickets to your wallet depends on the transfer method used and whether the option is available when viewing them. If you need assistance with your order, please call us. Our contact information is here: bit.ly/3dJLpbK.

Hello! Since we aren't affiliated with any venues, we cannot guarantee that they will have Wi-Fi, and it is best to contact them for that information. Depending on the type of transfer, you may be able to save your tickets in advance. For assistance, please give us a call or reach out to us via live chat or privately on social media. We are here to help!

@@VividSeats Thanks for your prompt reply. Much appreciated.

Hey there, Yesi! Tickets have different account managers, and some of them are located on AXS. If they were transferred to AXS, make sure to create an account with the email address associated with the order, and you will be able to see the tickets on the AXS app. If you need any assistance with this or locating the tickets, please send us a DM on any of our social media platforms. We are here to help!

Hey there, Luke! If you click the accept tickets button in your email and receive the message “Oops! Something went wrong," there may be connection issues. Try a different device or browser, or go into private mode. If this doesn't work, reach out to us via phone, live chat, or privately on social media so we can assist you with further troubleshooting. We are here to help!

Hey there, Sherry! We sell tickets for a variety of events that were originally sold from other primary sites apart from Ticketmaster. This video applies to tickets that have Ticketmaster as their account manager. As soon as tickets are transferred, we send specific instructions on how to locate and access them. Rest assured that if your tickets need to be opened on another platform that is not Ticketmaster, we will provide you with the correct instructions on how to do it. If you need any assistance, just reach out to our customer service team. We are here to help!

Yes, that's your ticket. The blue line is an anti-fraud measure to ensure that screenshots can't be taken of the barcode.

We're happy to clarify that for you. That message means the seller is processing your order. Unless you purchased general admission, you'll be able to view your seat numbers once the tickets have been delivered. If you have any other questions, feel free to reach out to our customer service team!

Hey there! We understand your concern with picking up the tickets from the seller at the event location. Depending on the delivery methods for the tickets, sometimes they need to be picked up at the venue or from the seller at a location closer to the venue. We want you to know that this type of delivery method is completely secure, and we guarantee that the seller will be there with the tickets. If you have any questions or want more details, please send us a DM on any of our social media platforms or reach out to us using this link: www.vividseats.com/contact-us. We are here to help!

Hey there! We provide refunds for events that have been confirmed canceled. If you have questions regarding your order please contact our Customer Support team at (866) 848-8499.

Fuxking scam

Seriously?😂

it looks and sounds a lot like her but i dont think it is

Hello Isaac! We are sorry to hear that you are having trouble adding your tickets to your wallet on your phone. We are happy to review your order and go over some troubleshooting with you. Please send us a private message on social media so that we can assist.

Hey there! Our app gives you a simple way to access and open the tickets. Make sure to just open the tickets and show the barcode at the venue so they can scan them. If you do that, you will be good to go. If you have any other questions or concerns, please don't hesitate to contact us at 833.228.5143 or use the live chat option on our Contact Us page on the website. We are here to help!

Hey there! It depends on the method of delivery and where the ticket is located. If it is located within an app, you should be able to select "transfer" and provide your friend's email address. If it is a direct wallet transfer, your friend will just need to accept it through the link we have provided you. If you need further assistance, please DM us on social media or give our customer service line a call, and we will be happy to help!

Hey there, En! We understand your disappointment if you were planning on joining in on the tailgating fun before the game. Tickets can arrive far sooner than 20 minutes prior to the start of the event, and in most cases they arrive well in advance of the event's start time. If your parking pass order stated that tailgate access was included with your parking pass, please feel free to send us a direct message over our official Facebook, Instagram, or Twitter page, or reach out to us by phone at 866.848.8499 so we can help you out!

Hello there, Leslie! It will all depend on the delivery method of the tickets. Some tickets don't come with the option of adding them to your wallet because the venue or primary market doesn't issue them with that option. If you need us to take a look at your order and find this for you, please send us a DM on any of our social media platforms, and we will gladly assist you. We are here to help!

Hey, Kayla! That is an excellent question, and we have an answer for you. That blue bar that goes back and forth is a security feature that indicates you have a ticket rotation barcode. This is a ticket security feature in which the barcode for your ticket changes and refreshes every 10 to 30 seconds. The blue line running over them indicates that it is working. Remember that because the barcode is refreshed so frequently, screenshots of the ticket will not work. You won't have any issues if you pull up the ticket in your app when you arrive at the gate. We hope you have an awesome time at the event and if you have any other questions just send us a DM on any of our social media platforms!

@@VividSeats Thank you so much!

Hi Kayla, it looks like you have a live barcode from the sounds of it. Please send a DM on any of our social media platforms so we can further assist!

Hello Dominique! We are happy to help. The method of transfer is different from order to order, and this video is specifically for mobile e-tickets. If you have a different method of transfer, such as electronic transfer, you will display them through the specified app that they are transferred through (such as Ticketmaster). Please reach out and DM us privately on social media if you need help with your order!

I bought two tickets can I transfer to my Apple wallet from vivid seats so I can give the other ticket to a friend

If you need assistance accepting your tickets, our customer service team is here for you! bit.ly/3dJLpbK

Hello there! Thank you for your interest in buying tickets with us. Rest assured that your tickets will be delivered in time for the event! This is part of our 100% Buyer Guarantee. If you have any questions or concerns, reach out to us via email at support@vividseats.com, Live chat at www.vividseats.com/vivid-seats-customer-service.html, phone at 833.228.5143, or send us a DM on any of our social media platforms.

Hi Jess! Please reach out to our socials and send us a DM with your info. We will take a look for you!

That usually indicates a typo in the email address, so please reach out to our customer service and we can investigate.

@@VividSeats Is There A Certain Number I Been Calling And Can’t Get In Contact With Anybody

(866) 848-8499.

Hey there, friend, we encourage you to DM us your order number, so we can look further into this for you.

I think she got that from a comedian named bubba dub lol

Your concerns absolutely matter to us, Ronaldo! Simply put, this is how it works. Each ticket purchase, comes with an expected ticket delivery date. This dates serves as an estimated date when tickets will be delivered. Often, tickets can be delivered prior to or on the expected delivery date to prevent things such as fraud or duplication of tickets. Rest assured, we will keep you in the loop about your ticket delivery status. We encourage you to monitor your email for further updates.

Vivid seats claims to “keep you in the loop” which is a complete lie. The customer service is completely useless, no one can give you actual answers or solutions others than rehearsed lines

Hi Ronaldo, did you get your ticket?

If you need more information on the QR code, please DM us on social media and we can look into that for you.

what ended up happening if you dont mind me asking?

Hello, Carol! We’re sorry to hear you are having trouble accessing your tickets. We're here for you! You can contact us at 833.228.5143 or via email at support@vividseats.com. If you want to live chat just click here: ​​bit.ly/3dJLpbK. Our customer service agents are ready to help you!

If you need assistance accepting your tickets, please reach out to our Customer Service so we can get that resolved for you.

Mickey Mouse and the Band Concert told me it was The William Tell Overture. ruclips.net/video/_kc68eIHj28/видео.html 32 seconds

@@milowinstonsmith thanks M, the part I like starts at about 6:30 Of that overture. I think it reminds me of watching the Smurfs when I was a kid. Lol thanks again.

Marla Hooch

Hi there! Please contact us at 833.228.5143 with your order number handy for further assistance regarding accepting your ticket transfer.

Hi Chad! We would like to understand your concern better, please get in touch with us at (833)228-5143 or email us at support@vividseats.com. We're here to help!

Hey there! Our Buyer's Guarantee is our internal standard of ensuring that each order is handled with the care and attention it deserves. You can read more about what our Buyer's Guarantee protects in regards to your order's validity here: bit.ly/3K1mvAk

Hi there! When an order indicates "transfer pending," it means that tickets have not yet been transferred by the seller. Please reach out to us for further assistance with your ticket order, our service team would be more than happy to help. bit.ly/3dJLpbK

how do I know my tickets are real?, who can I call if I end up having problems?

You can contact Vivid Seats at (866) 848-8499. Our tickets are covered by a 100% Buyer Guarantee that ensures your tickets are valid, authentic, and will be delivered in time. Check it out here: bit.ly/3K1mvAk

Did you get your tickets and attend the show? 😢

@@gopikav5588 yesss!!! i had a very good time